Nursing RSS Graffiti: Archive

How to disable posting on a Fan Page

Some users have complained that RSS Graffiti is still able to post on their Fan Pages even after they have removed the application. It seems that two things are going suddenly wrong and result in this behavior: RSS Graffiti fails to realize that the application has been removed (our bug). Facebook still accepts posts from RSS Graffiti even though the user has removed the application (strange...

Jul 29th

1.9.0 Beta - first impressions

For the past few hours we have been monitoring our new release and trying to identify and resolve any issues. The processing engine seems to run very smoothly and processes all feeds of all targets in less than a minute as expected. Nevertheless we identified some issues relating to session keys and publishing on Application Profile walls. These do not affect everyone but there are some cases...

Jul 22nd

2 tags

Delays in publishing schedules

If you are eager to read the good news, skip right to the bottom of this post. Experiencing an amazing increase in adoption, RSS Graffiti has been seeing its number of users doubling again and again. It’s a little over a month ago that we crossed the 50.000 active user milestone and we are already past 65.000 active users and counting. Our current server capacity was originally...

Jul 22nd

Preparing for 1.9.0 Beta

UPDATE 2010-07-20: Performance issues in version 1.9.0 Beta have been resolved. Release panned for tomorrow. UPDATE 2010-07-19: After encountering performance problems on the production server we had to withdraw version 1.9.0 Beta for further testing and revert back to version 1.8.7 Beta. We are preparing to release RSS Graffiti version 1.9.0 Beta later today. One of the important updates...

Jul 18th

3 tags

Disappearing Groups List FIXED

We managed to identify the problem causing the Groups of some users not to be listed in RSS Graffiti settings page as normal. The issue has been affecting an increasing number of users lately and was caused by a new permission that is being rolled-out by Facebook these days. We just deployed a hot-fix for it. If you were experiencing this issue, to allow RSS Graffiti to list your Facebook Groups...

Jul 8th

1 note

3 tags

Jun 12th

1 tag

Bit.ly links

Many users are often puzzled by the way RSS Graffiti uses Bit.ly links. So questions keep coming in about this and that, on Bit.ly links in RSS Graffiti. It’s only reasonable because the feature is neither fully, nor properly implemented in RSS Graffiti yet. So here is what is currently going on with bit.ly links on RSS Graffiti and what is about to change in the upcoming RSS Graffiti...

Jun 11th

Sporadic problems with Twitter feeds

As RSS Graffiti user base grows, we recently started to run into quota problems with Twitter again. This means that some of you already see sporadic failures in publishing your Tweets to Facebook followed by a message from RSS Graffiti that says that a valid feed could not be found in your Twitter feed URL. This is caused by the fact that RSS Graffiti (although white-listed by Twitter) has a...

May 28th

2 tags

The troublesome 341 Facebook errors.

In the past days we have been experiencing serious issues in posting stories to Facebook. Many attempts to post a story to Facebook result in the following Facebook error (and fail): Error Number: 341 Error Identifier: API_EC_EDIT_FEED_TOO_MANY_USER_ACTION_CALLS Error Description: Feed action request limit reached This roughly seems to mean that we done too many “user action...

Mar 28th

CSS Caching Issues - IE ONLY

UPDATE | Feb 9, 2010: This issue has been resolved in RSS Graffiti version 1.8.6 Beta. We just noticed that an old bug from Facebook, causing problems with application CSS loading, is still alive, especially the last few days with the intermittent performance issues of the facebook API platform. You might experience a broken layout, in the Feed Preview mode in particular - if you are using IE...

Feb 2nd

Problems with feeds from Yahoo! Pipes

The past few days our users that have Yahoo! Pipes feeds added to their Facebook Profiles and Fan Pages, started reporting that their Yahoo! Pipes feeds suddenly “stopped working”. Their feeds stopped posting for a few hours then some of them posted some entries and then paused again for a few hours and so on. Looking into this, we discovered something we probably should have thought...

Feb 1st

Sporadic Publishing Failures

The last few days we have been receiving reports from some users that some of the items in their feeds do not show up on their wall although they are reported as published from RSS Graffiti. We have been investigating this issue since yesterday and we managed to identify the reason this was happening. A Facebook API call (namely streamPublish) returns an unexpected response which was tricking our...

Jan 28th

Fan Page authorization possible again: Facebook...

As of early today Facebook bug #7243 which was preventing some users from granting special permissions to enable publishing in their Fan Pages has been resolved so everything is back to normal now. This was the 2nd time we were affected from a Facebook bug in the special permissions dialog and hopefully it will be the last one too.

Oct 28th

RSS Graffiti live again on the new servers!

Things are pretty much back to normal after a very long and difficult day of urgently migrating to a new hosting provider. RSS Graffiti now runs on the cloud and although we did not iron out all the edges yet, we are pretty confident that the flexibility we now have in terms of infrastructure will allow us to maintain a good service for the coming months and accommodate for the increasing demand...

Oct 18th

Moving to new servers

We are in the process of moving RSS Graffiti to new servers on the the cloud. The process has already taken several hours today and there is still lots of work to be done; but we are getting there. Although we planed to make this transition later this week an ugly surprise from our current hosting provider forced us into the decision to move on with the planned migration right away. The new...

Oct 18th

1 tag

Version 1.6.0 Beta up running

Early on Friday, Oct 16, we deployed version 1.6.0 Beta which seems to run quite well so far. There is a heavy load on our server lately but it has not caused any serious problems so far. All feeds are being updated every 5 to 9 minutes. We are already in the process of preparing the transition to a new hosting environment that will provide more capacity to RSS Graffiti for processing your feeds.

Oct 16th

Up and running

RSS Graffiti version 1.3.1 Beta is currently running in production. Everything seems to be just fine for all users. We are working to improve our monitoring tools to make sure no updates are ever missed for anyone. Some of these tools might be released for our users too so that they know first hand if any problems are encountered with any of their feeds. Meanwhile RSS Graffiti continues to...

Aug 30th

Back to normal

Updates have been enabled again after deploying a patch for the bug mentioned in the previous post. Version 1.2.0.200 Beta is now live in the production server.

Aug 18th

Updates paused for a while

We have currently paused the updates to your walls until we deploy a fix to a bug that caused many feeds to repeatedly post some updates. The patch will be deployed later tonight after we have enough time to test it.

Aug 18th

Up and running

The issues on our server have been resolved. The Facebook Application is up and running again.

Aug 18th

1 tag

Server down

Our hosting provider is currently experiencing some problem and as a result the Facebook Application is currently unavailable.

Aug 18th